Open Banking Interface Availability and Performance

Overview

In accordance with Article 32(4) of the Strong Customer Authentication Regulatory Technical Standards (SCA-RTS), Regent Foreign Exchange Limited publishes quarterly statistics on the availability and performance of the interfaces used to access payment accounts. 

Interface Availability and Performance 

Reporting Period	Interface Type	Description	Availability	Performance
Q1 2026	Dedicated Interface	Open Banking API provided to authorised third-party providers	100.00%	Average response time: 0 ms
Q1 2026	Payment Service User (PSU) Interface	Customer-facing interface used to access payment accounts	100.00%	Average response time: 18 ms

Additional Information 

• Detailed dedicated interface statistics are available via our Open Banking service provider: Click Here  

Methodology 

• Availability represents the percentage of time the interface was operational during the reporting period.  

• Performance represents average system response times during the reporting period.  

• Dedicated interface data is based on monitoring provided by our Open Banking service provider.  

• PSU interface data is based on internal monitoring of customer-facing systems.  

Updates 

These statistics are updated on a quarterly basis. 

Contact 

For further information, please contact: [email protected]